KEMP Hospice has six shops across the Wyre Forest selling a wide range of quality donated items. To find out how to make a donation of items to KEMP Hospice take a look below:
Donating your pre-loved and unwanted items to KEMP Hospice Charity Shops
By donating your pre-loved and unwanted items to KEMP Hospice, you will be helping to ensure our continued care and support to residents across the Wyre Forest.
We never charge for our care, so every penny raised from the sale of your donated goods, allows us to continue to be there for our patients when they need us.
Thank you from all of us at KEMP Hospice for your continued support.
How to Donate your Items to KEMP Hospice Charity Shops in four easy steps:
1. Book a slot at our Donation Centre in Kiddermimster
Book a donation drop off slot to arrange a specified time and date to make your donation.
2. Check if there are any items we aren't able to accept
While we’re grateful for every offer of support, there are some items we’re unable to accept due to health, safety, hygiene and legal requirements. Please take a moment to check the list below before donating, to make sure your items are suitable.
3. Package up your items ready to drop off at the Donation Centre
Please place all items in bags or cardboard boxes you don’t wish to have back. Please package any breakables separately and securely in boxes or plastic tubs to avoid staff & volunteers being injured.
4. Arrive at the Donation Centre at your pre-booked time
You’ll be greeted by a member of staff who will provide further instructions for dropping your donations. At this time we are only able to accept a maximum of 6 boxes or bags.
Book your slot to drop off donated items at our Donation Centre:
Please choose a convenient time and date below and send your details via the form to book your drop off slot.
We are grateful for your support, but you would really be helping by only donating anything you’d be happy to buy in one of our shops.
At this time we are only able to accept a maximum of 6 bin bags, or equivalent sized boxes per donation slot. If you have more you would like to donate, please book two or more consecutive slots.
Should you need further information please telephone 01562 756026. If we are unable to get to the phone, please try later or email warehouse@kemphospice.org.uk and we’ll get back to you as soon as possible.
Your Pre-Loved items and KEMP Hospice – A guide to your donations
We’re incredibly grateful for every donation we receive, and the generosity of our supporters makes a real difference to our work. To help us make the most of your kindness, we politely ask that donated items are clean, undamaged and complete.
Sadly, some items, such as dirty, broken or incomplete items, can’t be sold or recycled, and disposing of them costs charities like ours a significant amount each year. By checking donations before bringing them in, you’re helping us save valuable time and money – so more can go directly towards supporting our cause.
While we’re grateful for every offer of support, there are some items we’re unable to accept due to health, safety, hygiene and legal requirements. Please take a moment to check the list below before donating, to make sure your items are suitable.
If you need further information please telephone 01562 756026 or email warehouse@kemphospice.org.uk.
- Gas Appliances – Cookers, Fires, Lighters, Hairstyling tools
- Microwaves
- Oil / Parafin Heaters
- Computer Hard Drives
- Bicycles / E-Scooters
- Protective Head Gear – Bicycle helmets, hard hats, riding hats
- Wheechairs
- Wheeled Walkers
- Walking Sticks & Frames
- Motorised Scooters
- White Goods
- Heated Blankets
- Heat Pads
- Any medication
- Cosmetics and scents which have been opened (sealed and brand new items can be accepted)
- Ear & Body Piercings which are not sealed in original packaging
- Prescription Glasses
- Potential Weapons – Flick knives, Butchers knives, swords, daggers
- Sharp Knives – for example carving, pairing & break knives, blades & knife blocks
- Candles which are not in original packaging and have been used. All candles must have the original fire safety instructions / label attached.
- Toys without a CE Mark
- Second-hand shoes
- Cot, Crib and Moses Basket Mattresses
- Prams, Pushchairs, Buggies, Car Seats and Booster Seats
- Upholstered Nursery Furniture
- Repainted Cots
- Baby Walking Frames, Bouncers, Baby Slings and Stair Gates
- Dressing Up Clothes & Nightwear are accepted only if they include a fire caution label
- Alcohol items
- Tobacco & Vaping products
- Foodstuffs
- Ivory
- Items made of bone
- Turtle & Tortoise Shell
- All Real Fur items and trimmings
- Any Counterfeit Products
- Pornography and R18 Material
- Any DVD’s not classified by the British Board of Film Classification – including DVD’s missing classification labels.
- Age restricted DVDs, films and computer games rated 12,15 or 18
- Upholstered foam filled furniture items are accepted only if they have a manufacturer’s fire safety label
- Re-Upholstered Furniture items are accepted only if they have a manufacturer’s fire safety label
- Divan beds
- Used Mattresses, Pillows, Quilts, Sleeping Bags
We cannot accept any counterfeit clothing, accessories, films, music, software etc.
- Children’s & Adults nightwear. Nightgowns are accepted but must include a fire safety label.
- Used Underwear and Swimwear including socks.
Frequently Asked Questions
Have a question about donating your items to KEMP Hospice? We’ve answered the most common ones below:
If you would like to make a donation of items to KEMP Hospice, you can do so at our Donation Centre in Kidderminster. We would ask that you pre-book a time and date convenient to you, following the below steps:
- Book a donation drop off slot to arrange a specified time and date to make your donation. Click here to book a slot.
- Please place your donations in either bags or cardboard boxes that you don’t wish to have back. Please place any breakables separately and securely in boxes or plastic tubs to avoid staff & volunteers being injured when sorting through your items.
- Arrive at our Donation Centre (27 Lisle Avenue, Kidderminster, DY11 7DF) at your pre-booked time where you will be greeted by a member of staff who will provide further instructions for dropping your donations. At this time we are only able to accept a maximum of 6 boxes or bags.
Should you need further information, please telephone 01562 756026 or email the team on retail@kemphospice.org.uk
We are delighted to accept good quality ladies, men’s and children’s clothing, shoes, handbags, jewellery, toys, games, china, glassware, crockery, kitchenware, unopened toiletries, unwanted gifts, books, CDs and DVDs and saleable items of furniture.
We are of course grateful for your support, but you would really be helping by only donating anything you’d be happy to buy in one of our shops.
“If you would buy it, we can sell it”
There are also a number of items we cannot sell for safety, hygiene and legal reasons. For example, we can only accept upholstery items with an original fire safety tag attached.
If you have any queries, please call us on 01562 756026 or 01562 67336. Alternatively, you can email retail@kemphospice.org.uk or warehouse@kemphospice.org.uk
If you would like to make a donation of items to KEMP Hospice, you can do so at our Donation Centre. We would ask that you pre-book a time and date convenient to you. Please click here to book your slot.
If you would like to drop a donation into one of our shops, due to limited capacity we would always recommend that you call in advance to check if they are able to accept your donation. Find contact details for your nearest store here.
We do! If you would like to donate an item of furniture, please contact our team to discuss the item and find out details about dropping off or collections:
Call: 01562 67336 or use our quick contact form to send us the details and a photo of the item(s).
If emailing, please also send a photo of your furniture item with your email.
If you are a business who would like to donate items, we would be very happy to hear from you. Some examples of donations we would be happy to chat with you about include:
- Staff donation drive event
- End of Line / Ex Sample Stock
- Donations following an office refit
Please contact our retail team to discuss in more detail:
Email: retail@kemphospice.org.uk
Call: 01562 756026
Help your Donation go even further by Registering for Gift Aid
If you’re a UK Tax payer and eligible to register for Gift Aid, we can claim an additional 25p from the HMRC for every £1 donated. If you are making a donation of items to our shops and you are registered for Gift Aid, we can claim an additional 25p per £1 on the value of the sale. This means every £1 is worth £1.25 to KEMP Hospice at no additional cost to you.
Please ask a member of our shop teams or email our retail team at retail@kemphospice.org.uk for more information or to register for Gift Aid. Please note, if you have previously made a Gift Aid eligible cash donation directly to the Hospice, you will also need to register with our retail department to allow us to claim Gift Aid on the income raised from any items you donate.
Donated items which have a numbered barcode on the price tag are being sold under the Gift Aid Scheme. KEMP Hospice is acting as an agent selling those goods on behalf of Gift Aid Donors.
For more information about Gift Aid please visit the gov.uk website
Corporate Donations
If you are a business who would like to donate items, we would be very happy to hear from you. Some examples of donations we would be happy to chat with you about include:
- Staff donation drive event
- End of Line / Ex Sample Stock
- Donations following an office refit
Please contact our retail team to discuss in more detail:
Email: retail@kemphospice.org.uk
Call: 01562 756026
